Privacy Policy

Updated  : Feb 2018

Our Privacy Policy

Below we set out our privacy policy which will govern the way in which we process any personal information that you provide to us. Our details are shown on this sites contact page.

The site owner can be contacted at the email address on this sites contact page .  The site administrator is Phil Palmer. His direct email address is    

You can access our home page and browse certain areas of the site without disclosing your personal data save information collected by cookies that we may use (see below).

Who may Process Data

We do not use your personal data for any other reason except for order fulfillment.  
We do not cold call and would never pass details on to other companies
We HATE cold calls ourselves!


We may send a small file to your computer when you visit our website. This will enable us to identify your computer, track your behaviour on our website and to identify your particular areas of interest so as to enhance your future visits to this website. We may use cookies to collect and store personal data and we link information stored by cookies with personal data you supply to us. Save for the use of cookies, we do not automatically log data or collect data save for information you specifically provide to us. You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website.


We have implemented security policies, rules and measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.   
Further information - Our accounts data is regularly backed up onto secure media (we use a AES 256bit encrypted flash drive which is FIPS 197 certified).    Our computer is also password protected.  We do not store any other sensitive data.    The only data we keep is customer name, address, telephone, email address and order details.     These are stored as part of our accounts and online via freewebstore which is password protected).   On the website a customer may delete their account at any time by logging in using their username and password on our website.  We do not have access to customer passwords.    
We only keep customer data in our accounts program for invoicing purposes and the online shopping cart system (freewebstore).   We keep a record of customer emails for 6 months and a list of chilli club members for that particular year.   We do not spam email so we do not store customer data for any other use.
As for invoices, we print one which goes out with the order to customers.  (or a despatch note if different recipient). We no longer keep paper copies of our invoices as we do not like to simply waste paper.  Everything is electronic. Customers can log into their accounts on the website and request a copy of the invoice should they lose it or need another.
For payment - we accept Paypal or Stripe for credit card payments.  Both of which are secure sites.  We do not have access to customer credit card details.   We only get a "accepted" or "declined" from the Stripe/Paypal servers. 


All website design, text, graphics, the selection and arrangement thereof are owed by the company running this site, or hosting this site, except where provided under the General Public License ( ALL RIGHTS RESERVED.   
We have a mountain of chilli pictures which people are welcome to use free of charge. Please contact us for more information and we will email you the link to our dropbox site.


All trademarks of are the property of their respective owners and may be registered in certain parts of the world.

Disclaimer of Warranty and Liability

The following provisions may be curtailed or disallowed by the laws of certain jurisdictions. In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such law.
We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information.
The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes.
Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.
All warranties, express or implied, statutory or otherwise are hereby excluded.
Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.
We are not responsible for the direct or indirect consequences of you linking to any other website from this website.

These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the Courts of England.

Consent and enquiries

By continuing to use this site and accessing the information on this website, you signal acceptance of the terms and disclaimer set out above. If you do not accept any of these terms, leave this website now. If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data please contact email. If at any time you wish us to cease processing your information please send a message to the Administrator at the email address on this sites contact page.
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